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Call/Text Us: 989-513-3285
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How can I tell if someone is retaliating against me?Retaliating can take effect in different ways, some ways is harder to tell than others. Your manager, supervisor, or co-workers can retaliate by treating you differently than others like - being nicer or meaner compared to others - management giving you special treatment or special work - ignoring you - spreading hard comments/rumors If you think that a co-worker or manager is retaliating against you feel free to contact a trusted member of management or contact RDWY/Redway ethics immediately. And remember, NEVER confront the associate or member of management that is retaliating; let the ethics hotline take care of it.
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What do I do if I know a co-worker or manager is thinking about suicide?Contact a trusted member of management or RDWY/ Redway Ethics/Suicide Hotline immediately! Do not wait, even if the co-worker/manager wasn't having suicidal thoughts it's better to be safe than sorry. Contacting the proper personal can save someones life.
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What can I do if I get terminated un-ethically?If you have proof that your termination or another associate termination was un-ethical; it can be overturned. Proof of an unethical termination includes... - texts - videos & pictures - numerous associate witness forms - known argument/verbal fight & hatred between the manager & associate If you would like to try to overturn your termination, please file a claim within 30 days after termination before your oneRedway account gets closed. If your account gets closed, you can contact a trusted member of management to file a claim for you.
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What is Redway's International returning poilcy.Redway will accept all returns up to 90 days after arrival. Fine jewelry products are final sale unless damaged or otherwise listed. Furniture and electronics have a 30-day return period unless otherwise stated on product description. For more help visit our returning policy page.
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Why is my refund not showing in my account?Redway issues all refunds after product has been received. Refunds may take up to 3-10 business days to show in your account. If you have canceled your order or an order doesn't have to be returned, the refund will be issued immediately and depending on your bank the funds will show within 3-10 business days.
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Can I return other Redway owned brand products on other Redway owned platforms?Unfortunately, we cannot accept products you have purchased from other brands, but you can always request a refund/return on www.redwaybrands.net no matter what store you purchased your item on.
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Does all Redway stores price match?Most Redway owned platforms do price match on all products, but it is not enforced that all Redway stores honor price matching policies. ShopMaginnis.com and Reinjo.com both price match but other smaller Redway owned stores like REVEN101.com and RedTagPillows.com may not offer price match. To find your brand's price match policy please visit their website.
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Can I use Redway coupons on all Redway platforms?YES! All Redway issued coupons can be used at any of our stores until expiration date, but customers cannot use other Redway-owned platform coupons issued by Redway-owned brands.
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Can I get my refund for shipping?Shipping costs are final! Shipping will only be refunded if the order was cancelled before your order ships. Shipping refunds may be issued depending on the situation and at support descension.
Corporate Team
Have questions or concerns? Let us know! RDWY Global is the proud parent organization of Redway Brands International & its subsidiaries.
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